Plaintext Password Offender: Jitbit Helpdesk

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Just signed up for the Jitbit Helpdesk support site so that I could report an issue with their product.

Lo and behold, the following appears in my inbox:

Jitbit Password Screen with Plaintext Password

Uncool, Jitbit, uncool. I’ll be looking to move my company away from your products at some point.


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